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Business Security Solutions That Respond to Your Needs - Free On-Site Quotes with 20+ Years of Industry Expertise Across Australia

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Valued Connect Services Clientele

Our alarm system solutions

We'll help you protect your business with the right alarm system tailored to your security needs and budget

Intelligent Intrusion Detection

Advanced detection systems that distinguish between genuine threats and normal activity, reducing false alarms while providing immediate alerts to unauthorised access through customisable monitoring zones.

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24/7 Professional Monitoring

Our monitoring centres are staffed around the clock by security professionals who verify alarms, contact your designated team members, and dispatch emergency services when necessary – all managed through a single intuitive dashboard.

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Video-Verified Alarm Systems

Enhance your security with systems that automatically capture video evidence when alarms are triggered, allowing for visual verification of incidents and providing crucial documentation for investigations.

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Cloud-Managed Security Platform

Control your entire security ecosystem from anywhere through our centralised cloud platform, with remote arming/disarming, real-time alerts, and comprehensive reporting tools accessible via web or mobile.

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Seamless Integration

Create a unified security experience by connecting your alarm system with access control, allowing scheduled arming/disarming based on access credentials and providing detailed event tracking.

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Comprehensive Monitoring

Beyond intrusion detection, our systems monitor environmental conditions including temperature fluctuations, water leaks, smoke, and air quality – protecting both assets and personnel from multiple threats.

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17

Years of Experience

75+

Qualified Team Members

<1 Hour

Response Time

100%

Safety Compliance

Industries we serve

We've delivered specialised electrical, communications and security solutions across Australia

Healthcare sector

Connect Services delivers cutting-edge electrical and security solutions tailored specifically for hospitals and healthcare facilities, ensuring uninterrupted operations in critical care environments.

Industrial & mining

Our robust industrial electrical services provide reliable power and communication infrastructure for mining operations and manufacturing facilities, maximising productivity while ensuring safety.

Education facilities

As a trusted provider on the Queensland Department of Education ICT Services Panel, we deliver secure, innovative technology solutions for schools and educational institutions.

Commercial buildings

We expertly manage complex electrical and communications requirements for office buildings and commercial properties, enhancing functionality while reducing operating costs.

Government projects

Our proven track record in delivering high-standard electrical and security installations for public sector projects ensures compliance with stringent government regulations.

Data centre management

We specialise in critical environment services for data centres, preventing costly downtime through expert environment management and cutting-edge monitoring technology.

Retail environments

Our tailored electrical and security solutions for retail spaces enhance customer experience while providing robust protection for merchandise and assets.

Defence installations

We provide secure, reliable communications and electrical infrastructure for defence facilities, meeting the stringent requirements of high-security environments.

Our Dedication to Excellence

What sets us apart is our meticulous team selection and unwavering commitment to safety. We combine specialised training with rigorous vetting to deliver exceptional service tailored to each client's unique needs.

Matthew Samways

Operations Manager, Connect Services

Our alarm installation process

Securing Australian businesses with cutting-edge alarm technology and expert implementation

Initial consultation & risk assessment

We begin with a thorough consultation to understand your security concerns, facility layout, and specific vulnerabilities. Our security experts conduct a comprehensive risk assessment to identify critical areas requiring protection and determine the optimal alarm configuration.

Customised alarm solution design

Based on our assessment, we create a bespoke alarm system designed specifically for your premises. This includes strategically placed sensors, control panels, and notification systems tailored to your unique security requirements and operational patterns.

Clear proposal & quotation

We provide a detailed, transparent proposal outlining our recommended alarm solution, equipment specifications, and complete installation costs. Our no-obligation quote covers all aspects of the project with no hidden charges, ensuring you have complete clarity before making a decision.

Professional installation & programming

Our certified technicians handle the entire installation with minimal disruption to your daily operations. We meticulously position all components, carefully connect and program the system, and ensure proper integration with any existing security infrastructure.

Thorough testing & user training

After installation, we conduct extensive testing to verify that all components function correctly. We then provide comprehensive training for your staff, covering system operation, arming/disarming procedures, responding to alerts, and basic troubleshooting techniques.

Ongoing maintenance & support

Our relationship continues long after installation with flexible maintenance packages, 24/7 emergency support, and regular system health checks. We ensure your alarm system remains in optimal condition, providing software updates and prompt technical assistance whenever needed.

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We’ve been in business for nearly two decades, providing our industry-leading service to hundreds of clients across a diverse range of industries

Testimonials provided by connect services clients

We look forward to having you feature on our testimonial slides soon

FAQs

A few questions that often pop up

Does Connect Services have an Australia-wide network?

Yes, Connect Services provides alarm solutions throughout Australia. While our head office is based in Brisbane (Eight Mile Plains, QLD), we have extensive experience delivering projects nationwide. Our team regularly works with national clients across multiple locations, ensuring consistent service quality regardless of where your business operates.

How quickly can you install an alarm system for my business?

Most standard alarm installations are completed within 1-2 days, depending on system complexity and site requirements. For urgent security needs, we can often provide temporary solutions while developing a permanent installation plan. Our efficient approach ensures minimal disruption to your operations whilst delivering timely security protection.

What are the costs involved with your alarm systems?

We offer flexible pricing options tailored to your specific requirements and budget. Cloud-connected systems typically involve a subscription model for monitoring services, while traditional systems may have different pricing structures. We provide transparent quotations with no hidden charges and can discuss both purchase and monitoring options to find the most cost-effective solution for your business needs.

What ongoing support do you provide after installation?

We provide 24/7 emergency response, scheduled maintenance, remote diagnostics, and comprehensive service agreements to ensure your system operates optimally. Our dedicated support team is available around the clock for urgent issues, and we offer planned preventative maintenance programs to minimise potential downtime. All maintenance is performed by our certified technicians who are familiar with your specific installation.

How quickly can I get a quote for my alarm system needs?

We can provide an initial quote within 24 hours of your enquiry for standard installations. For more complex requirements, we offer a free consultation service where our security experts will assess your needs and provide a detailed quotation within 2-3 business days.

Can you integrate alarm systems with my existing security infrastructure?

Yes, we specialise in integrating new alarm systems with existing CCTV, access control, building management systems, and other security infrastructure. Our experienced technicians are skilled at creating seamless connections between different platforms and technologies, ensuring a comprehensive security solution that builds upon your current investments rather than replacing them unnecessarily.

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