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Valued Connect Services Clientele

Our access control solutions

We'll help you implement the right access control system to meet your security requirements and organisational needs

Cloud-Based Access Management

Advanced cloud software allowing remote door control, user management, and security monitoring from any device, anywhere. Benefit from automatic updates and real-time alerts through an intuitive, centralised platform.

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Smart Door Controllers

Enterprise-grade controllers that connect seamlessly to your existing lock hardware, supporting multiple doors with robust encryption and built-in cellular failover to ensure continuous operation.

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Multi-Technology Readers

Sleek, vandal-resistant door readers offering flexible authentication through mobile credentials, key cards, fobs, and PIN codes—all managed from a single platform with customisable security levels.

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Wireless Access Solutions

Battery-powered wireless locks perfect for interior doors, cabinets, and remote locations where wiring isn't practical, providing the same intelligent security with simplified installation.

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Mobile Credential Management

Replace traditional access cards with smartphone-based authentication, allowing secure access via Bluetooth or NFC technology while maintaining detailed digital access logs and simplifying credential distribution.

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Integrated Security Ecosystem

Combine access control with security cameras, alarms, and intercom systems for comprehensive security management. Link door events with camera footage, automate lockdown procedures, and create powerful security rules through a single platform.

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17

Years of Experience

75+

Qualified Team Members

<1 Hour

Response Time

100%

Safety Compliance

Industries we serve

We've delivered specialised electrical, communications and security solutions across Australia

Healthcare sector

Connect Services delivers cutting-edge electrical and security solutions tailored specifically for hospitals and healthcare facilities, ensuring uninterrupted operations in critical care environments.

Industrial & mining

Our robust industrial electrical services provide reliable power and communication infrastructure for mining operations and manufacturing facilities, maximising productivity while ensuring safety.

Education facilities

As a trusted provider on the Queensland Department of Education ICT Services Panel, we deliver secure, innovative technology solutions for schools and educational institutions.

Commercial buildings

We expertly manage complex electrical and communications requirements for office buildings and commercial properties, enhancing functionality while reducing operating costs.

Government projects

Our proven track record in delivering high-standard electrical and security installations for public sector projects ensures compliance with stringent government regulations.

Data centre management

We specialise in critical environment services for data centres, preventing costly downtime through expert environment management and cutting-edge monitoring technology.

Retail environments

Our tailored electrical and security solutions for retail spaces enhance customer experience while providing robust protection for merchandise and assets.

Defence installations

We provide secure, reliable communications and electrical infrastructure for defence facilities, meeting the stringent requirements of high-security environments.

Our Dedication to Excellence

What sets us apart is our meticulous team selection and unwavering commitment to safety. We combine specialised training with rigorous vetting to deliver exceptional service tailored to each client's unique needs.

Matthew Samways

Operations Manager, Connect Services

Our access control installation process

Securing Australian businesses with cutting-edge technology and expert implementation

Initial consultation & site survey

We begin with a comprehensive consultation to understand your access requirements, organisational structure, and security protocols. Our specialists conduct a thorough site survey to identify all entry points, traffic patterns, and specific access challenges unique to your facility.

Bespoke access solution design

Based on our assessment, we develop a tailored access control system that addresses your specific needs. This includes selecting appropriate technologies (card readers, biometrics, mobile), determining controller locations, and planning integration with existing security infrastructure.

Detailed proposal & quotation

We provide a transparent, detailed proposal outlining our recommended access control solution, hardware specifications, software capabilities, and complete implementation costs. Our no-obligation quote covers all aspects of the project with no hidden fees, ensuring you have complete clarity before proceeding.

Professional installation & configuration

Our certified technicians handle the entire installation process with minimal disruption to your operations. We meticulously position all hardware components, carefully configure software elements, and ensure proper system integration with your network infrastructure.

Comprehensive testing & administrator training

After installation, we conduct rigorous testing of all access points and user scenarios to verify system functionality. We then provide thorough training for your administrative staff, covering user management, permission settings, reporting features, and routine maintenance procedures.

Ongoing support & system maintenance

Our relationship continues long after installation with flexible support packages, technical assistance, and scheduled system reviews. We ensure your access control system remains current with software updates, hardware maintenance, and prompt resolution of any issues that may arise.

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We’ve been in business for nearly two decades, providing our industry-leading service to hundreds of clients across a diverse range of industries

Testimonials provided by connect services clients

We look forward to having you feature on our testimonial slides soon

FAQs

A few questions that often pop up

Does Connect Services have an Australia-wide network?

Yes, Connect Services provides access control solutions throughout Australia. While our head office is based in Brisbane (Eight Mile Plains, QLD), we have extensive experience delivering projects nationwide. Our team regularly works with national clients across multiple locations, ensuring consistent service quality regardless of where your business operates.

How quickly can you install an access control system for my business?

Most standard access control installations are completed within 2-5 days, depending on system complexity and the number of entry points. For urgent security needs, we can often implement phased installations, securing critical areas first while developing the complete system. Our efficient project management ensures minimal disruption to your daily operations.

What are the costs involved with your access control systems?

We offer flexible pricing options tailored to your specific requirements and scale. Costs typically depend on the number of doors, chosen technology (card readers, biometrics), and software capabilities. We provide transparent quotations with no hidden charges and can discuss both outright purchase and subscription-based options to find the most cost-effective solution for your business needs.

What ongoing support do you provide after installation?

We provide technical support, software updates, preventative maintenance, and comprehensive service agreements to ensure your system operates optimally. Our dedicated support team assists with user management, permission changes, and system optimisation. We offer planned maintenance programs to keep your hardware in peak condition and software updated with the latest security features.

How quickly can I get a quote for my access control needs?

We can provide an initial quote within 24-48 hours of your enquiry for standard installations. For more complex requirements, we offer a free consultation service where our access control specialists will assess your needs and provide a detailed quotation within 3-5 business days. Simply call us on 1300 885 161 or submit the contact form on our website to get started.

Can you integrate access control with my existing security systems?

Yes, we specialise in integrating new access control systems with existing CCTV, alarms, visitor management, HR databases, and other security infrastructure. Our experienced technicians are skilled at creating seamless connections between different platforms and technologies, ensuring a comprehensive security solution that enhances your current investments while providing advanced access management capabilities.

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